Phone Number Verification

Some phone numbers require additional verification to comply with regulations. This process involves submitting documentation to confirm your identity or business details. This guide explains the verification process and the required information.

When Verification is Required

After purchasing a phone number, the platform will indicate if verification is necessary. If so, you'll be prompted to complete the verification process before the number can be used.

Verification Steps

  1. Identity Type: Select whether you are verifying as an individual (Personal) or a business (Business). The required fields will change based on your selection.

  2. Required Documents: You'll be asked to upload specific documents based on your selected identity type and the country of the phone number. The required documents will be clearly listed, along with the number of documents you need to upload for each type.

  3. Identity Information: Provide the necessary information about yourself or your business. The required fields will vary depending on the identity type and the specific regulations for the phone number's country. Common fields include:

    • Personal: First Name, Last Name, Phone Number, and any additional fields specified by the regulations.
    • Business: Company Name, First Name, Last Name, Phone Number, and any additional fields specified by the regulations.

  4. Address Information: Provide your full address, including street address, city, postal code, and country.

  5. Service Description (If Required): Some countries require a brief description of the service you'll be using the phone number for.

  6. Supporting Documents (If Required): Some countries may require additional supporting documents, such as proof of address or business registration. If required, templates for these documents will be provided for download.

  7. Review and Submit: Double-check all the information and uploaded documents before submitting. Once submitted, your documents will be reviewed, and you'll be notified of the outcome.

Important Considerations

  • Accuracy: Ensure all information provided is accurate and up-to-date. Inaccurate information may lead to delays or rejection of your verification request.
  • Document Quality: Upload clear and legible copies of your documents. Blurry or incomplete documents may also cause delays or rejection.
  • Timeframe: The verification process may take some time. You'll be notified of the status of your request via email.

By following these steps and providing accurate information, you can successfully complete the phone number verification process and activate your new number.